No matter how wonderful your product or service offering is, your employees are the spine of your business. People in the business world understand this and that is why most businesses invest in a Human Resource department. The ultimate function of the HR department is to manage your workforce such that your employees remain in sync with each other and stay firing on all cylinders.
Why is this so important? Because a breakdown in workforce harmony will very easily bring your business crashing down like a pack of cards.
Workforce management has to do with all the activities and actions aimed at a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. It is defined as an institutional process that optimizes performance levels and competency for an organization.
Engaging in these activities manually can be overwhelming, time consuming, prone to errors and even costly, especially if you run a large business. To salvage these lapses associated with manual handling of workforce management, several Workforce Management Solutions (Software) exist that can be deployed enterprise-wide and through mobile platforms.
A workforce management solution is a general term used to describe a set of tools used by companies to increase competence and productivity among their employees. Workforce management software offers automated solutions to most of the known tasks undertaken manually by the HR department of an organisation.
The benefits of using workforce management solutions cannot be overemphasised, as there are so many of them. We have discussed below five of the top benefits of leveraging on workforce management solutions for your organisation.
Workforce management systems allow your organisation to automate all or most of its payroll and timekeeping functions, which is critical because payroll, time and attendance management can take up thousands of work hours per year of any business organisation, even the smallest business.
Using workforce management software saves you and your organisation hours every week spent on managing workforce manually as workforce management solutions organize your employees and streamline your human resources tasks, which ensure that the human resources department is not spending their limited time on administrative work.
Human errors and discrepancies associated with manual operation of workforce management can be eliminated using the workforce management solutions. Such errors as overpayment and underpayment can be avoided since time and attendance tracking are automated. This helps the managers to know the actual labour cost real-time and helps employees to estimate their gross pay.
Other human errors like wrong computation of time-offs request and scheduling of jobs, which may lead to confusion are eliminated as the system handle these activities automatically. Also wrong posting of employees can be eliminated as managers can easily monitor and access employees’ skills such that when there is need for more hands on any given project, they can pull the right person from the right sections without creating any imbalance within the system.
One of the things that can demotivate a workforce is when their pay and benefits are mishandled. Workforce management software help to capture and record employee data and calculate payroll more accurately so that mistakes with employees’ pay and benefits are minimised.
Though workforce management solutions may not completely eliminate complaints about pay from employees, it reduces such complaints substantially. This is because it shares responsibility with the employees themselves.
Another thing that can demotivate a workforce is inappropriate scheduling and handling of time-off requests. Automated systems enhance employee morale and engagement through increased transparency and manager-employee communication as the system can quickly review, approve, and address absence requests and manage planned absences.
Workforce management solutions can reduce your organisation’s cost greatly through the savings you will achieve by automating most functions of payroll clerks and large human resource workforce. The more you automate the workforce management, the fewer the employees you may need to handle the voluminous activities of the human resources department of your organisation regardless of its size as some functions will be undertaken by the employees themselves such as update of personal information etc.
This simply means few staff will be needed to run the payroll and HR processes of your organisation. It also helps employers to monitor and streamline processes by cutting workforce when necessary and reassigning employees to other sections when staff are needed instead of hiring new ones, which may save some work hours thereby enhancing profit.
Workforce management software can enhance your organisation’s productivity by restricting employees to their assigned jobs functions and helping them to excel in their jobs by adding some elements of accountability.
The automated method of workforce management helps managers to easily access employees’ track records, thereby making more informed decisions when to assign the right people, with the right skills, at the right time and cost, which directly supports the organisation’s ability to respond to changing production goals without compromising quality and standard.
Workforce management software helps employers to achieve sweeping increase in overall efficiency and performance as employers can easily discover what activities eat up most of their time thereby streamlining and optimizing their workforce for maximum productivity.